PROTOTYPE DEMO - PHASE III
MTA Maxx

An MTA-wide conversational support assistant that understands the request, chooses the right support path, and stays grounded in governed MTA knowledge.

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Experience details

Controls are simulated for demonstration. Identity state alone never grants account access.

Available Now Find fare and payment how-tos, general MTA policies, customer service guidance, and accessibility information. Check elevator, escalator, bus, and subway service status, plus real-time bus and subway arrivals. What’s next User profiles and railroad schedules.
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